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privacy policy

Split Image Ltd Privacy Policy

This Privacy Policy, which became effective on 23rd May 2018, provides detailed information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure.

At Split Image, we are committed to maintaining the trust and confidence of our visitors to our web site. In particular, we want you to know that Split Image is not in the business of selling, renting or trading email lists with other companies and businesses for marketing purposes.

Data Collected

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet Protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history.
 

We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

 

We also use various technologies to collect information, and this may include sending cookies to your computer. Cookies are small data files stored on your hard drive or in your device memory that helps us to improve our services and your experience; see which areas and features of our services are popular; and to count visits.

Also, when someone visits www.splitimage.co.uk we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site and your use of the services and other websites, including your IP address, web browser, pages viewed, time spent on pages and links clicked. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

 

Use of the Data

We collect such non-personal and personal information for the following purposes:

 

  • To provide and operate the Services;

  • To provide our Users with ongoing customer assistance and technical support;

  • To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages;

  • ]To create aggregated statistical data and other aggregated and/or inferred non-personal information, which we or our business partners may use to provide and improve our respective services;

  • To comply with any applicable laws and regulations.
     

We employ industry standard techniques to protect against unauthorised access of data about you that we store, including personal information.

 

Sharing of Data

We do not share personal information you have provided to us without your consent, unless:

  • Doing so is appropriate to carry out your own request;

  • We believe it's needed to enforce our legal agreements or that is legally required;

  • We believe it's needed to detect, prevent or address fraud, security or technical issues otherwise protect our property, legal rights, or that of others.
     

Opt-Out, Communication Preferences

You may modify your communication preferences and/or opt-out from specific communications, such as newsletters, at any time. Please specify and adjust your preferences online, or email us at: ​studio@splitimage.co.uk

 

Personal data

You are entitled to view, amend, or delete the personal information that we hold. Email your request to our Data Protection Officer, at rachel@splitimage.co.uk or write to: Split Image Ltd, Unit 6 Kelvin Business Centre, Kelvin Way, Crawley, West Sussex RH10 9SF.

Security

We take reasonable steps to protect personally identifiable information from loss, misuse, and unauthorised access, disclosure, alteration, or destruction. But, you should keep in mind that no Internet transmission, in particular email, is ever completely secure or error-free.

About Children

The Website is not intended for children under the age of 13. We do not knowingly collect personally identifiable information via the Website from visitors in this age group.

Changes to the Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

 

Contacting us

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at ​studio@splitimage.co.uk​ or write to: Split Image Ltd, Unit 6 Kelvin Business Centre, Kelvin Way, Crawley, West Sussex RH10 9SF.

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